Suzuki Pit Stop PLUS!
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Terms & Condition

Terms of Use
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. ALL USERS OF THIS SITE AGREE THAT ACCESS TO AND USE OF THIS SITE IS SUBJECT TO THE FOLLOWING TERMS AND CONDITIONS AND OTHER APPLICABLE LAW. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, PLEASE DO NOT USE THIS SITE.
Product Information
Product Information on the SMAI does not constitute an offer to sell. Rather, Product Information is provided merely for advertising purposes. Your submission of an order to SMAI constitutes an offer to purchase which, if accepted by SMAI, shall be subject to SMAIs Terms and Conditions of Sale, as modified from time to time. RECEIVING AN ORDER ACKNOWLEDGEMENT DOES NOT GUARANTEE THE ACCEPTANCE OF AN ORDER. SMAI RESERVES THE RIGHT TO LIMIT THE QUANTITY OF ITEMS ORDERED AND/OR REFUSE TO SELL TO ANY CUSTOMER.
Changes to the PitstopPlus Site
Changes may be made periodically and at any time to this SMAI Site.  SMAI products may be mistakenly listed at inaccurate prices, they may be mistakenly listed as available when, in fact, they are unavailable, or they may be mistakenly described.  SMAI reserves the right to refuse or cancel any orders placed for such product. SMAI reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.  Any change in these Terms of Use is effective immediately upon your receipt of notice from SMAI.  Notice can be given through e-mail or posting on the SMAI Site. You should periodically check these Terms of Use for changes. Any use of the SMAI Site after changes have been made shall be deemed acceptance of those changed Terms of Use. THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED BY BOSCH AND/OR SUZUKI ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. BOSCH AND/OR SUZUKI MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, BOSCH AND/OR SUZUKI DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. BOSCH AND/OR SUZUKI DOES NOT WARRANT THAT THIS SITE; INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE; THEIR SERVERS; OR E-MAIL SENT FROM BOSCH AND/OR SUZUKI ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. BOSCH AND/OR SUZUKI WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
Intellectual Property
SMAI, its customers or its third party content providers, own and shall retain all worldwide rights in the intellectual property of this SMAI Site, including, but not limited to, trademarks, trade dress, patents, inventions, ideas, trade secrets, the “look and feel” of the site, its color combinations, layout, and all other graphical elements, and the copyright in and to its original content. You should assume that everything you read or see on the SMAI Site is copyrighted or otherwise protected and owned by SMAI, its customers or a third party who licensed the right to use such content to SMAI. Unless otherwise expressly noted, nothing that you read or see on the site may be copied, reproduced, modified, distributed, transmitted, republished, displayed, or performed for commercial use without the prior written consent of SMAI. 
Limitation of Liability
While SMAI  believes that the Materials and Manuals are accurate, up to date, and error free, and endeavors to ensure that they are, SMAI cannot guarantee that this is always the case.  As such, SMAI warrants only that you can access the Materials and Manuals, that you purchase a subscription to access using the most current version of a generally accepted commercial web browser, such as Explorer or Netscape, and that the Flash Data you flash in a vehicle using vehicle reprogramming software conforms to the specifications for that release of the Flash Data.  THE MATERIALS AND MANUALS ARE OTHERWISE LICENSED “AS IS.”  SMAI  MAKES NO OTHER WARRANTIES OF ANY KIND RESPECTING THE MATERIALS AND MANUALS, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  THE MATERIALS AND MANUALS ARE NOT WARRANTED TO BE ERROR OR VIRUS FREE.  SMAI SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, EXEMPLARY, INCIDENTAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH, RELATED TO, OR ARISING OUT OF THE USE OF THE MATERIALS AND MANUALS.
Terms and Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be amended or terminated by SMAI without notice at any time, for any reason. Moreover, SMAI may terminate, restrict, or suspend your username privileges at any time, without notice.  The provisions of these terms and conditions shall survive any termination.
Flash Data
The Materials made available to you on this Site may include software and/or data.  Access to data is only through software, and you must obtain software to access data, which may require payment of an additional fee.  Software which may be available on this Site is subject to a software End User License Agreement.  Certain software made available on this Site, particularly software intended for use on personal computers, is subject to the terms of the End User License Agreement that accompanies or is included with the software.  Your use of such software is subject to the terms of the End User License Agreement for that software and you must first agree to the terms of the End User License Agreement that will be presented to you during download and/or installation of the software before you can fully download and/or install the software.  You are responsible for making sure that you use the most current release for the software and the data.  You are also responsible for obtaining and using any tools and manuals which may be required to use the software or data. See Terms and Conditions with EULA attachment, Page 5 for sample EULA.
Cautions
All instructions contained in Materials and Manuals are applicable to, and for the convenience of, the intended use only.  All procedures and work should be conducted in accordance with instructions supplied by the manufacturer of the total product.  The Materials and Manuals contain various cautions and warnings.  These should be carefully read in order to minimize risk of personal injury, or the possibility that improper service methods may cause damage or unsafe conditions.  It is important to note that these cautions and warnings cover only the situations and procedures which have been encountered and recommended.  SMAI could not possibly know, evaluate and advise the user of all conceivable ways that service may be performed, or of the possible hazards of each.  Consequently, SMAI has not undertaken any broad service review.  Accordingly, anyone who uses a procedure, tool, or other process that is not recommended in the Materials and Manuals must assure oneself thoroughly that neither personal safety nor product safety will be jeopardized by the methods they select. 
SMAI reserves the right to change any of the Materials and Manuals, including without limitation data, testing procedures, specifications, diagnoses, repair methods, or wiring at any time without incurring obligation.
Claims from Use
Your use of this site shall be governed in all respects by the laws of the State of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods; provided, however, that Bosch and/or Suzuki agrees to abide by the consumer protection regulations adopted by each member state of the European Union pursuant to the Electronic Commerce Directive, but only to the extent necessary to comply with the minimum requirements of such regulations. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Bosch and/or Suzuki products or third party content providers) shall be in the state or federal courts located in Orange County, California, U.S.A. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Bosch and/or Suzuki products) must be commenced within one (1) year after the claim or cause of action arises. Bosch's and/or SMAIs failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions.
Disclaimers
The use of the Site is at your own risk, and SMAI does not guarantee that the Site functions will not be interrupted, that no errors will occur, and that no computer viruses or other harmful content is contained in the Site or servers.  SMAI shall have no liability for any viruses, damage to your computer, loss of data, financial loss, or any other damages.  Any and all expenses related to necessary services or repairs for software or hardware, computer viruses, software code, and any losses or damages resulting from usage of the Site, are the sole responsibility of the user. You expressly agree to refrain from doing, either personally or through an agent, any of the following:
  • Use any device or other means to harvest information about other users.
  • Transmit, install, upload, or otherwise transfer any virus, program, process, advertisement, communication, or other item to the Site or related servers and networks.
  • Upload or copy from the Site any content that violates or infringes the intellectual property rights of others (including, but not limited to, copyrights, trademarks, trade secrets, patents and publicity rights).
  • Use the Site for any unlawful means.
  • Transmit, install, upload, or otherwise transfer any information in violation of the laws of the United States.
  • The Site content should not be used in territories where the sale of products to which the content relates is not permitted
Suzuki may use the fees collected from Dealers to customize and improve communications, marketing, or training at SMAI's sole discretion and without prior notice or obligation.
Registration and Username Use
In the event that you register for a username on this site, you agree that you are solely responsible for maintaining the confidentiality and security of that username and your password, and you are responsible for all acts and/or omissions that occur under the authority of your username.  If you have reason to believe that there is any unauthorized use of your username or any other breach of security related to the site, you shall immediately so notify SMAI by contacting us.
Submission of Information
Although SMAI strives to protect the information you submit to SMAI through this site, SMAI cannot guarantee the security or confidentiality of such information.  You understand and agree to assume the security risk for any information you provide through the site.  You hereby grant SMAI a non-exclusive, fully paid-up right to access, reproduce and use the information you submit to SMAI through the site solely for the purpose of facilitating its business relationship with you.  Notwithstanding the foregoing, SMAI reserves the right to collect and use data from the site in accordance with its Privacy Policy as modified from time to time.
Indemnification
You agree to indemnify, defend, and hold harmless SMAI, its parents, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your username.
Third Party Links
In an attempt to provide convenience to our visitors, SMAI may link to sites operated by third parties. However, even if the third party is affiliated with SMAI, SMAI has no control over these linked sites, all of which have separate privacy and data collection practices, independent of SMAI. These linked sites are only for your convenience and therefore you access them at your own risk. SMAI does not control third-party web sites and is not responsible for the contents of any linked-to, third-party web sites or any hyperlink in a linked-to web site. SMAI does not endorse, recommend or approve any third-party web site hyperlinked from the SMAI Site. SMAI will have no liability to any entity for the content or use of the content available through such hyperlink.
Copyright/Trademark Ownership
Transmission of information through our web site can be unstable, unreliable, and insecure. Suzuki makes every effort to ensure the secure collection and transmission of sensitive user information using industry-accepted data collection and encryption methodologies such as SSL (Secure Sockets Layer) and PGP (Pretty Good Privacy); there is a risk however, that information may be intercepted illegally.
Purchasing Terms and Conditions
All sales of electronic online information are FINAL and shall not be refunded under any circumstances.  All sales of books, manuals, tools, equipment, documents, gifts, clothing and promotional materials are subject to policies that allow, under limited circumstances, items to be returned, credited and refunded.  Electronic online information is directly consumable; therefore all purchases and subscriptions of electronic online information are final and will NOT be refunded in whole, in part or pro-rata for any reason.   Some products may have a manufacturer’s limited warranty.  A manufacturer’s limited warranty applies only if expressly stated in the product listing.  If a manufacturer’s limited warranty applies, and a product is authorized to be returned, Seller will charge an administrative fee of fifteen percent (15%) of the sales price.  If a return is authorized, you must contact us directly before you attempt to return Product(s) to obtain a Return Authorization Number for you to include with your return.  You must return Products to Seller in their original or equivalent packaging.  Buyer is responsible for risk of loss, shipping and handling fees for returning or exchanging Product.  Additional fees may apply.  If you fail to follow the return or exchange instructions and policies provided by Seller, Seller is not responsible for Product(s) that is lost, damaged, modified, or otherwise processed for disposal or resale.  At Seller’s discretion, credit for partial returns may be less than invoice or individual component prices due to bundled or promotional pricing.
Not for Resale or Export
You agree to comply with all applicable laws and regulations of the various states and of the United States. You agree and represent that you are buying only for your own internal use, and not for resale or export.  Seller may have separate terms and conditions governing resale of Products by third parties and transactions outside the United States.
Last Updated On 3/29/2013